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NCAA punishes Arik Air

Arik Air Plane

Arik Air Plane

 

Arik Air Limited has been fined N6million for contravening the provisions of the Nigerian Civil Aviation Regulations (Nig.CARs) regarding freighting of baggage.The fine must be paid within seven days.

The Nigerian Civil Aviation Authority (NCAA) in a statement signed by its General Manager, Public Relations, Sam Adurogboye, ordered the airline to pay $150 each as compensation to passengers whose baggage were delayed on the London to Lagos route The compensation to the passengers must be made within 30 days.
NCAA explained that it summoned the officials of the airline to a meeting on December 6 when it recieved complaints of delay and inability to ferry the passengers’ checked -in luggage from London to Lagos from December 2 to December 4.

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“However, Arik embarked on continuous flouting of the Nig.CARs and the authority’s directives to freight all backlog of short – landed baggage to Lagos within 48 hours.

“Similarly, the carrier declined to offer care and compensation to the affected passengers which were unanimously agreed for $150 to each passenger.

“In addition, the airline did not inform the passengers at the soonest practicable time that their checked – in baggage would be off – loaded as required by Part 19.7.2 of Nig.CARs 2015,” the statement said.

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